Your plan stays on your phone

This notice is published by DATA OIL SOLUTIONS SAS (NIT 901.986.449-2), Cl. 156 # 21 Sur-111, Urb. Arboleda Campestre, Ibagué, Tolima, Colombia. Contact: luisangelgarzon9@gmail.com, +57 313 417 6850.

It covers the DATA OIL app for Android and explains what happens to the information you enter in it.

The notice covers the app on your phone: the services and prices, the plans you prepare, saved plans and the ways the app hands a plan to you to send.

When you write to or call us, what you send is handled as described in the section on how we use a plan.

The asset types, storage choices, services, prices and pictures are part of the app. They are shown without any network connection and do not reveal anything about you.

A plan lists how many computers, servers, databases, phones and drives you want protected and about how much data they hold. It holds no file names, file contents or device identifiers.

If you ask for a data recovery evaluation, the plan says what happened, for example deleted files or a drive that is not detected. It does not read anything from the drive.

To let us reply, a plan can include your name, your company, a phone number and an email address. You type them yourself; only the way of replying you choose is needed.

If you ask for a visit, the plan includes the address and neighbourhood you type. They stay on your phone until you send the plan.

Everything you enter is stored in the app's private storage on your phone, in a database other apps cannot read.

Android backup is turned off for the app, so this data is not copied to a cloud backup.

The app has no account, no sign-in and no server of its own. Nothing is synchronised and no copy exists outside your phone unless you send it.

The app does not collect location, contacts, photos, files, device identifiers, advertising identifiers or usage statistics, and it contains no analytics or advertising code.

The app does not request the Android internet permission. It cannot send anything by itself.

When you tap Email, the app opens your own email app with the plan written in it and addressed to us. Nothing is sent until you press send there, and from then on the email is handled by your email provider.

When you tap Call, the app opens your phone app with our number filled in. The call is made only if you start it.

Share opens the Android share sheet with the plan, and Copy puts it on the clipboard. Where it goes next is your choice.

A plan you send reaches us through the channel you used. We use it to confirm the services, the price, the day and the time.

Ask us directly how long we keep messages and plans.

The app never asks for passwords. Access to your computers and files during a set-up, a remote session or a recovery evaluation is agreed with you before it starts.

You can edit, duplicate or delete saved plans at any time, and uninstalling the app deletes all of its data from your phone.

Under Colombian data protection law (Ley 1581 de 2012) you can ask DATA OIL SOLUTIONS SAS to know, update, correct or delete the personal data you sent, and you can complain to the Superintendencia de Industria y Comercio. Send such requests to luisangelgarzon9@gmail.com.

If the app changes how it handles data, this notice is updated in a new version of the app and on the website, with a new effective date.

Effective 2026-10-05. Questions: luisangelgarzon9@gmail.com, +57 313 417 6850.