FAQ
Frequently asked questions
Prices, what you buy yourself, restore tests, recovery and what happens after you send a plan.
Why are prices ranges?
The final price depends on the number of computers, the data and what DATA OIL finds. DATA OIL confirms the plan and the price before starting.
Do I have to buy a drive or a NAS?
For copies at the office, yes. The plan shows the size to buy; DATA OIL sets it up but does not sell it.
Who pays the cloud storage?
You do. The account is in your name and its fee is paid to the provider. It is not in this estimate.
What is a restore test?
Files and one whole folder are brought back from the copies to prove they work. A copy that was never restored is untested.
Can you recover my data?
A data recovery evaluation examines the drive and tells you what can be recovered and the price. Nothing is promised before it.
Do you need my passwords?
No. Do not write passwords in the app. You type them yourself during the visit or the session.
Is my plan a booking?
No. It is a request. DATA OIL replies to confirm the day, the time and the price.
Where is my plan saved?
On your phone only, until you delete it. There is no account.
Plan a backup
Know what your copies will cost before anyone visits
List what to protect, choose where the copies go and add the services. The planner shows the drive size and the price range.
Open the planner